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● 留話／回復電話
CALLER：我要留話
May I leave a message?
Could you take a message for me?
Please tell him I called.
Could you write it down?
CALLER：請某人回電
Could you ask him to call me back?
Would you please tell him to return my call?
Please ask him to call me as soon as possible.
This is an emergency. Please tell him as soon as possible.
CALLER：抱歉，你打來時我不在
I'm sorry I missed your call this morning.
I'm sorry I was not in when you called me this morning.
I'm sorry you missed me when you called earlier today.
CALLER：回復您稍早來電
客氣
I'm returning your call from this morning.
I was just informed you tried to reach me this morning.
This is Russ Davis, I'm returning your call from this morning.
口語
I heard you called me.
I just got the message you were trying to get me this morning.
I just got the message you left (for) me earlier.
This is John Ross; I'm glad you called me earlier.
● 轉接給代理人
CALLER：有人可以代理嗎？
客氣
Can anyone else here help me with this?
Could I speak to someone else about this?
May I speak to someone else in charge of...?
RECEIVER：由某人代聽
客氣
Would you like to speak to someone else?
Would you like to speak to someone else in the same department?
John Roberts can take the call for her.
Can Mr. Roberts help you with this?
I think Mr. Roberts can help you with this?
Would you care to speak with Mr. Roberts instead?
Let me transfer your call to John Roberts. One moment, please.
I'll get John on the phone. Hold on, please.
● 如何連絡上某人
CALLER：怎樣才能…
客氣
Could you tell me where to reach him?
Do you have any idea where he is now?
Can you tell me how to get hold of him?
CALLER：可否告知…電話號碼？
客氣
May I have his number there?
Could you give me his home number?
RECEIVER：打…可找到他
客氣
Try calling 555-1234. He should be there.
Would you like to call the hospital? He's over there.
He's in another office. Could you call him there?
He's supposed to be in our upper office. Let me put you through.
口語
He's in the other building. The number is 555-4321.
● 何時回來／感謝來電
CALLER：他何時回來？／會回來嗎？
Could you tell me when he'll come back?
When is he expected back?
Do you know when he will be available?
Do you have any idea when the meeting will be over?
Will he be back today?
Will he return to the office later?
RECEIVER：請再打來／可能會在…回來
Would you mind calling back around noon?
I think he will be back by 4 o'clock.
You should be able to catch him in the morning.
He's expected back (at) any moment.
He was planning to come back this evening.
I'm not sure, but he's supposed to get back sometime in the afternoon.
RECEIVER：謝謝您的來電
很客氣
Thanks for calling.
Thank you for phoning.
客氣
Thanks for taking the time to call.
口語
Thanks for calling me up.
Thanks for getting in touch.
Thanks for giving me a call.
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