打電話六注意 :
在日常生活中,大家經常要打電話。如果要和英美人打電話,一定要注意以下六點:
1. 介紹自己,可以說:①This is ...(speaking.) ②This is 7863469. ③... is here. 千萬不能說I'm ... 2. 詢問對方是誰,可以問:①Who's that? ②Who's speaking (calling), please?千萬不能問Who are you? 3. 詢問對方是不是某人,應問:Is that ...?或Is that ... speaking (calling)? 絕對不能問Are you ...? 4. 通話時,有重要的事情要處理,不得不中斷通話,要有禮貌地請對方稍等,可以說:① Hold on, please. ②Just a moment, please. ③ Wait a minute, please. 5. 通話時,應說明打電話的意圖或征求對方的意見,可以說:①I'm calling to tell you ... ②I'm calling to ask you ... 6. 打電話時,撥錯了電話號碼,應說:Sorry, wrong number. |
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來自: maggie2000 > 《我的積累》